As Election Day approaches, consumers and brands find themselves at a crossroads in the bustling city of Chicago. With emotions running high ahead of November 5, many brands are tiptoeing around the politically charged atmosphere, eager to make emotional connections while staying out of hot water. It’s a delicate dance, and marketers are very much aware of the potential pitfalls.
The stakes couldn’t be higher. Recent data from a survey revealed that a striking 22% of U.S. consumers stopped purchasing products from brands whose political opinions they disagreed with over just a few months. What’s more, around 18% of surveyed individuals opted to unfollow a brand on social media for similar reasons. No wonder the air is thick with concern: about 82% of marketers reported that they are worried about how to market their brands during such a heated presidential race.
Despite these challenges, some brands are leaning into the heightened emotions of the electoral season, creating messages of comfort and connection. A notable example comes from Stonyfield, an organic yogurt maker that initiated the “Toxic Free Election Challenge.” This engaging campaign invites people to disconnect from social media for a month prior to the election for a chance to win a $1,000 prize. According to Kristina Drociak, the director of public relations and digital strategy for Stonyfield, the initiative is all about positivity: “We want to encourage customers to avoid the digital toxicity that often accompanies election season.” Within the first couple of weeks, over 2.1 million participants signed up—clearly a hit with their audience.
But why all the concern? Many Americans are feeling overwhelmed by political content. Data suggests that about 35% of individuals avoid political discussions online simply because it stresses them out, while nearly 49% reported that they reduced social media use in the last few months, with political content high on the list of their reasons. This sentiment poses a significant risk for brands that engage in political content, as posts that don’t resonate with the audience could negatively influence both brand awareness and purchase intent.
Brands must tread carefully to avoid backlash while effectively reaching their audiences. Insights indicate that younger consumers, particularly 30% of millennials and 27% of Gen Z, appreciate when brands take a political stance. In contrast, older generations tend to be more skeptical. For instance, only 9% of baby boomers favor brands making political statements. It appears that the younger generation wishes for brands to align with their values, making it vital for marketers to truly understand their demographic before diving into political waters.
But not all brands are diving into politics headfirst. Take Red Lobster, for example. The seafood chain recently launched a tongue-in-cheek campaign called “Cheddar Bay 2024” meant to bring people together over their fluffy biscuits rather than divide them over politics—because who doesn’t love free food? This lighthearted approach not only showcases the brand but also encourages a sense of unity during what can be a divisive time.
Aloft Hotels is also taking a unique stance by tapping into the tranquility of dogs to counteract election stress. They created a soothing YouTube video featuring a dog-led meditation and are hosting “Not Watch Pawties” on November 5, where attendees can cuddle with adorable shelter dogs. These little paws of cuteness serve as a reminder that sometimes, we just need a moment to unwind amidst the chaos of political chatter.
Even with all these innovative campaigns aimed at staying neutral and connecting with consumers, brands must be cautious of potential digital pitfalls. The evolving landscape of social media and the rise of generative AI present challenges that could lead brands into tricky situations if they don’t stay vigilant.
As Election Day draws near, brands continue to navigate a complex mixture of consumer sentiment and political tension. While some choose to engage directly with current affairs, others prefer to foster community over competition. In any case, one thing is clear: in today’s landscape, understanding and empathy are more important than ever.
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